Terms of Service for Mitra Varta Chatbot API

These Terms of Service ("Terms") govern your access to and use of the Mitra Varta Chatbot API ("Service"), provided by Mitra Varta ("we", "our", or "us").

By accessing or using our Service, you ("Client", "User", or "you") agree to be bound by these Terms. If you do not agree, you must not use the Service.

Mitra Varta provides an AI-powered chatbot API that allows website owners to:

• Integrate intelligent chat functionality into their websites
• Automate user interactions and customer support
• Enhance engagement through AI-driven conversations

We reserve the right to modify, enhance, or discontinue features at any time.

To use the Service, you may be required to:

• Create an account
• Provide accurate and complete information
• Maintain confidentiality of your API keys and credentials

You are responsible for:

• All activities under your account
• Ensuring your integration complies with applicable laws
• Preventing unauthorized use of your API

You agree not to use the Service for:

• Illegal, harmful, or fraudulent activities
• Transmitting abusive, defamatory, or offensive content
• Collecting or processing sensitive personal data unlawfully
• Spamming or misleading users
• Reverse engineering or attempting to extract source code

We reserve the right to suspend or terminate access for violations.

The chatbot is powered by artificial intelligence and:

• May generate inaccurate or incomplete responses
• Should not be solely relied upon for legal, medical, or financial decisions
• Requires human oversight where necessary

You are responsible for reviewing and validating chatbot outputs where critical.

• Use of the Service is also governed by our Privacy Policy
• You retain ownership of your data
• You grant us a limited license to process data to provide the Service
• You must obtain necessary user consent for data collection

• Certain features may be offered under paid plans
• Fees, billing cycles, and payment terms will be defined separately
• Failure to pay may result in suspension or termination

All fees are non-refundable unless otherwise stated.

• All rights, title, and interest in the Service remain with Mitra Varta
• You are granted a limited, non-exclusive, non-transferable license to use the API
• You may not copy, modify, or resell the Service without permission

The Service may integrate with third-party tools. We are not responsible for:

• Their availability
• Their data practices
• Any issues arising from their use

We strive for high availability but do not guarantee uninterrupted service.

We are not liable for:

• Downtime
• Delays
• Data loss due to system failures

We may suspend or terminate your access:

• If you violate these Terms
• If required by law
• If your usage poses a risk to our platform

You may stop using the Service at any time.

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you (if any) in the last 3 months

You agree to indemnify and hold Mitra Varta harmless from any claims, damages, or losses arising from:

• Your use of the Service
• Your violation of these Terms
• Your users' interactions with the chatbot

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of courts in [Insert City, e.g., Ahmedabad, Gujarat].

We may update these Terms at any time. Continued use of the Service after updates constitutes acceptance of the revised Terms.

For any questions regarding these Terms, contact:

• Email: info@serviots.com
• Company: Serviots Technology Pvt. Ltd.
• Address: 905, Dwarkesh Business Hub, Motera, Ahmedabad, Gujarat, 380005